Featured Articles

You Need Talent. We’ve Got the Network!

We’ve got talent. Post a job to Girls in Tech Jobs Board to activate your gateway to the next-generation pipeline of talent. Girls in Tech offers a global talent pool of more than 60,000 members around the world, across more than 60 chapters, with a social media reach of more than 1 million. Now, that’s ROI. http://girlsintech.org/jobs/post/

Customer Care Trends that Impact Your Call Center

ICMI’s research found that 69% of contact center leaders believe non-English call volume will increase over the next five years.This is shown by current demographics in the US: - 20% of Americans prefer a language other than English - 1 in 5. - 30 million people in the US speak English "less than very well: and likely unable to complete a service call in English. These changing demographics impact metrics like first call resolution and average handle time. Watch this video about trends that impact your call center

The Industrial Internet of Things - Making Factories “Smart” For The Next Industrial Revolution

The same disruptive “digitization” that swept through the music industry, fundamentally changed enterprise software with “cloud” based applications, and put unprecedented computing power in every pocket and purse with the advent of the “smartphone” is now transforming manufacturing. The Industrial IoT (“IIoT”) is the natural evolution of the marriage of Operational Technology (OT) and Information Technology (IT), creating a significant inflection point, and leading us to the fourth industrial revolution, or “Industry 4.0.” Our new report takes a look at the strategic implications of this important trend.

​SuiteAmerica named Supplier of the Year

MoveCenter, an award winning global Relocation Management company with over 50 years of industry experience, recently announced their 2017 Relocation Supplier Awards naming SuiteAmerica as the Corporate Housing and Destination Services Supplier of the Year.

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